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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
My phone isn't receiving texts
Jessie_2189
Member

This past weekend, my phone stopped receiving texts from people who have Iphones. Now, it isn't receiving any kind of texts unless they are picture messages. Need suggestions on how to fix this.

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Re: My phone isn't receiving texts
vzw_customer_support
Customer Support

Hi Jessie_2189,

Let's see what's causing the problem! What is your current zip code? Are you using a 3rd party messaging application? Can you attempt to send a text message to yourself and advise us of the results. I look forward to hearing from you soon.

Thanks for your contribution to our community forums,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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