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My phone switched to Russian language characters and my data is gone?
samgreen
Member

I 've just had my third thunderbolt replaced due to malfunctioning and this time when it was reactivated (in English)  it swtich to rusian cyrilliac, and then all my contacts dissappeared.     Is this a virus?

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Re: My phone switched to Russian language characters and my data is gone?
JoeL_VZW
Verizon Employee

Its very inconvenient to have this happen to you. It definitely should not be switching languages. After removing the battery and retesting did it return to English? Please let us know if your still experiencing this issue.

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