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My phone wont even hard reset
tzfboy
Newbie
‎01-21-2014 07:39 PM

My phone stopped charging randomly and apparently it doesn't have enough battery power to even turn on....i know it's not broken because it keeps turning on every once in a while but quickly turns off for lack of battery power. Even the hard boots and all that shuts off almost instantaneously. Please help me

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Re: My phone wont even hard reset
Ann154
Super User
Super User
‎01-22-2014 03:22 AM

Can you plug it into a wall charger for four hours or so with the phone turned off? After that time see if it will reboot with enough battery life to boot up properly.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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