New Number??

kramer2228
Enthusiast - Level 2

Well not really...the number that is registered to my device is the same mobile number that i have always had but, I have just bought the Thunderbolt (first smart phone) and the first person that i was communtcating with (via text) asked why my number was showing up as some weird 16 digit number.  I texted another friend and i saw for myself the same thing.  does anyone know what is up with this?...experienced the same thing?

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1 Solution
kramer2228
Enthusiast - Level 2

HA HA...it worked! THANKYOU!!!

View solution in original post

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7 Replies
TBhouston
Specialist - Level 1

its a known issue.

 

open up your text msg, then go to menu,settings, scroll down to sms send call back number and call back number. make sure the callback number is your number. then check send callback number. restart your phone

 

don't forget to click soultion when it fixes it, no one does that anymore :smileytongue:

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kramer2228
Enthusiast - Level 2

HA HA...it worked! THANKYOU!!!

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TBhouston
Specialist - Level 1

glad it worked for you!

 

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AndyC812
Newbie

It only happened sometimes for me and not always.  I just tried your fix and it seems to be working for this one person that got a 16 digit callback fromme this morning.  I hope it's this easy.  Thing is, the callback number was set correctly before...

 

 

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scherin10
Newbie

my text messages are going to people as my phone number as the callback, but i'm not getting their text messages back to me. mine are sending fine, even though my phone won't tell me that. and i'm not getting any messages from people. any suggestions on what to do? thanks.

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budone
Legend

The instructions above does not fix the issue?

 

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rsuri2
Newbie

My wife and I had this problem for 2 different Thunderbolts.  We pulled the battery.. Waited 30 seconds.. Put the battery back in and restarted and it hasn't been an issue since.

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