Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Not letting me see texts or threads
Charmanda
Member

So my HTC Rhyme is not letting me see any of my text messages or threads. I've gotten 6 new messages in the past 15 minutes and each time I try to view them individually or by the thread they are in, the screen stays loading for a really long time. I haven't been able to reply to any of my messages since I can't see them, but I can compose new ones for some reason. I've tried force closing the messages app and I restarted my phone twice, but nothing. Please help!

0 Likes
Re: Not letting me see texts or threads
Charmanda
Member

Okay now it let me see two of my threads for a few seconds, then went back to loading.

0 Likes
Re: Not letting me see texts or threads
Ann154
Expert
Expert

Try this. Install this application and run it. https://play.google.com/store/apps/details?id=com.riteshsahu.SMSBackupRestore

Backup your messages to the SD card. When that is done. Go to settings > applications > manage applications > all tab > dialer storage or messages. Clear the data on them. This will erase all your saved text messages. Open the text message application and verify the messages were deleted. Send a test message or two. If everything works, open the SMS backup application and restore your messages.

This application doesn't back up MMS picture messages. If you need that, try My Backup Pro or another Text message backup program that handles picture messages.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Not letting me see texts or threads
klair
Member

I am having this same issue of the phone not letting me see my message threads....

I have tried the backup and clearing the data, but it didn't work. Nothing even cleared from the phone....

Are there any other suggestions??????

0 Likes
Re: Not letting me see texts or threads
philp04
Member

I'm having the exact same problem, and nothing is helping! It worked a couple times after I turned it off and back on again, but then after I open maybe one thread, it'll stop working again

0 Likes
Re: Not letting me see texts or threads
Melinda_B
Member

I am having the same issue and it is very annoying since they haven't come up with a fix for this as of yet! I contacted CS this past Monday in regards to this, they had me restart my phone quite a few times, after 30+ minutes of doing that and "force stopping" the message app, it worked, but waddya know? It happened again. I was considering getting a new phone thinking it was my phone that has the problem until I saw these complaints as well. I am not happy about this at all

0 Likes
Re: Not letting me see texts or threads
run2ski
Member

same thing happening to our rhyme too! since still under warranty its going back to the store! NOT HAPPY!

0 Likes
Re: Not letting me see texts or threads
run2ski
Member

...thats a nice suggestion but i shouldnt need a third party app to restore functionality!

0 Likes