Not receiving text messages & call log shows calls that I didn't make
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Happy2bmeagain wrote:
I hope someone has an answer for me. I am self employed and my phone is my lifeline as my customers text me when they need to make their appts. I have had 3 different customers tell me they sent me text messages but I have never received them. Also when I pull up my call log it shows that I made a call to my son when in fact no call had been made from my phone for at least 24 hours. Also music player randomly starts playing & the ringer also mysteriously turns itself off. Any suggestions? I thought I would start here before I decided to stop by the Verizon store since it takes so long.
Hi Happy2bmeagain,
I feel your pain; I would be frustrated if my phone did not perform as expected. The issues outlined in your post may be the result of conflicts caused by third party applications. I would recommend running your phone in Safe Mode and see if issues continue. Safe Mode temporarily disables all applications that have been installed via the Android Market. Performing this troubleshooting step is necessary to determine whether a 3rd party application is the cause of an Operating System / Application issue.
Since your profile shows a Motorola Droid as your device and this is a forum for HTC ThunderBolt, I have included 2 links below for directions to run your phone in safe mode please choose the one appropriate for you.
Safe Mode - Thunderbolt™ by HTC
