I am a lucky (I say that for a reason) individual because I pay for the extended warranty plan with Verizon for my account. I have had this phone for atleast 2 years now, and am now on replacement number 5.
Phone 1:
LCD died over time, would power on, lights would blink but no screen image. Also the volume button on the outside would no longer work, replaced with....
REFURBED Phone 2:
Charger port died over time, would no longer allow for microUSB connector to power or recharge phone, replaced with...
REFURBED Phone 3:
Speaker at top of phone where you hear the calling party answer (with your head to the phone) no longer worked, BT/Speakermode and wired headset work, but you can't hear the person talk to you in regular use of the phone, replaced with...
REFURBED Phone 4:
Phone arrived with damaged microUSB slot in the box from Verizon, so this phone is actually in worse condition than Phone 3 which I still have since it hasn't been replaced successfully yet.
now moving to REFURBED Phone 5 and they are suggesting a different model for me to try.
I do love the phone, model/brand but I can't stand that I continue to have so many problems with the REFURB phones and having to save/move/and set up my phone almost every 6 months or less.
Hope someone else's mileage is better.
