People cant hear me on a call, usage doubled just this month.

[USAFSNIPER]

Any fix for the mic problem yet. The phone works well other than people cant hear me when i talk unless its on speaker phone. Also the date usage went through the roof and im a very light data user (less than 1.5 G) a month. This month i'm over 3? And there has been no change.

[vzw_customer_support]

Hi USAF SNIPER!

I'm sorry to learn that you're having issues with the microphone on your device! Let's see what we can do. Does the speakerphone work? If you use a headset, can callers hear you? Are you having any trouble hearing others on the line?

When it comes to your data usage, have you had a chance to login to My Verizon and compare the data details to your usage?

ChristinaB_VZW
Follow us on Twitter @VZWSupport

[shainahh]

Help! This is happening to me to . It doesn't matter who makes the call IR where I am, no one can hear m . I have a droid min .

[vzw_customer_support]

shainahh,

Help is here! We'll rescue you from this issue. Lets gather some clues to ID what the root cause is. How long have people been unable to hear you on a call? Does it ever work or does it work on speakerphone? If you have a case on the phone that may be the issue. If you are using one please try removing it and seeing if the problem resolves.

SarahO_VZW
Follow us on Twitter @VZWSupport

[shainahh]

It started happening about four or dive days ago. I don't have a case on the phone, it happens every single call, they can't hear me on speakerphone and I tried it with headphones and they couldn't hear me then either.

[trevorc_vzw]

shainahh,

Thanks for those details.  Has there been anything new added to the device recently? Please run in safe mode and test phone calls for us; http://vz.to/1xGbT1e .

TrevorC_VZW

Follow us on Twitter @VZWSupport

[shainahh]

So I tried making calls in safe mode, it still didn't work. The phone is relatively new to me so pretty much all of the apps I just put on there.

[trevorc_vzw]

Shainahh,

Thanks for completing. Is there any apparent physical or water damage to the device? We may need to attempt a Factory reset at this point; Perform a Factory Data Reset (Device Powered On) Windows Phone 8X by HTC | Verizon Wireless. Please let us know the results of your testing.

TrevorC_VZW

Follow us on Twitter @VZWSupport

[Boltmar]

I am having issues as well with mic no one can hear me unless i use the speaker phone. No apparent physical and no water damage. Just started doing this