An Accepted Solution is available for this post.
Phone continues to cycle to HTC screen
fdlolley
Newbie
‎02-17-2013 10:44 PM

My previously perfectly fine phone is suddenly cycling through the HTC screen every time I try to turn it on.

I do a safe boot and have tried all of the options there - including a factory reset - and nothing works. It just continues to go back to the HTC screen and then shut off, turn itself back on and stick at the HTC screen again. Repeatedly.

0 Likes
2 Replies
An Accepted Solution is available for this post.
Re: Phone continues to cycle to HTC screen
JRAHNBO2
Contributor - Level 2
‎02-20-2013 12:37 AM

Same thing happened to mine.  Had to get it replaced.  Supposedly there is something they can do in the store according to the techs I spoke with.

0 Likes
An Accepted Solution is available for this post.
Re: Phone continues to cycle to HTC screen
vzw_customer_support
Customer Service Rep
‎03-01-2013 12:21 PM

Lets show that phone who's boss, fdlolley!

You've done some extensive troubleshooting. I would like to assist further. Please send me (AdamE_VZW) a direct message so I can help.

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

0 Likes