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Correct Answer!
Phone would not turn back on
Tmosley1975
Member
‎12-22-2013 06:37 PM

My HTC Rhyme shut down and will not turn back on. I have been charging it for over 2 hour still will not power on.

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Correct Answer!
Re: Phone would not turn back on
vzw_customer_support
Customer Support
‎12-24-2013 01:24 PM

@Tmosley1975

Let's restore the power to your device!  At what point did your device shut down?  Where you in the middle of utilizing your phone when it shut down?  Was the battery low at the time of shut down?  Were you having any problems with your battery prior to this happening?  Has your device been damaged or gotten wet in any way?  Please let me know so I can further assist.  Thanks!

AnthonyTa_VZW
Follow us on Twitter @VZWSupport

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