Problem uploading video to facebook

[42goldfish]

Hello I am having a problem uploading a video to facebook.  It iwll only load 20% and then it fails.  However it takes a long time to fail and my phone is really hot during that time.  Is there a limit to how long the video can be?  This one is about 3 mins.  I am not sure why it will not upload.  Can anyone tell me what I might be doing wrong?

[tech_venturer · Accepted solution]

You can try checking your data connection.

[vzw_customer_support]

Hello 42goldfish!  It’s cool to be able to upload pictures & videos to your Facebook page, right from your phone!  I would like to help.  First, thanks to tech_venturer for the great suggestion!  How did that work out for you?  If you’re still having problems, have you tried removing & reinserting the battery?  You can also try clearing the Facebook application Cache in the Settings menu:  http://bit.ly/ISd3cz  These instructions are for resetting an application, however instead of “Clear Data” try “Clear Cache” first.  Please let us know how this works out for you.  Thanks for being a part of Verizon Wireless!

AnthonyTa_VZW
VZW Support
Follow us on Twitter @VZWSupport

[42goldfish]

Thank you your suggestions fixed the problem.