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Problem with HTC One Headphone Jack

I've had the One for about a month and a half and I use it to listen to music about 5 times a week when I go to the gym. It had been working fine until a couple of days ago when I plugged in my Apple Ipod headphones, it didn't recognize that they were plugged in. The Apple headphones work fine on other devices and I tried other headphones into the One and those work fine also but the Apple headphones give the best audio quality from the others so I don't want to switch. I just thought it was weird how this just happened all of a sudden, anyone have any similar experiences or suggestions? Thanks!

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B33

Have you looked in the Jack with a flashlight and a small magnifying glass have some one in your family hold your HTC one and you can use the light and the Glass to see if there is anything in the Jack if you see something in there be careful what you use to retrieve it it) If i see anything in one of my Razr's I use a sweeper attachment a long crevice tool because of the length of it suction is reduce and is ample to retrieve what's in the Port.. b33

bryfry90

I've looked but I didn't really see anything stuck in there.

B33

One other thing you can try is to insert the headphone adapter into the jack and while in there gently turn it back N fourth doing this refreshes the contact inside the Jack and it might help return the sound) this one thing I have done on several of my devices my cell phones, my scanners, my small portable radios.. this also can be done when you hear static in the headset.. Using a small amount of rubbing alcohol can help as well as will clean the connection. lightly blow to help evaporate it..

bryfry90

I've tried moving it back and forth but it didn't really do anything but I'll try the rubbing alcohol trick when I get home later. I just think it's weird how the other headphones work fine and it's just this set that doesn't work with the phone. The plug is a little shorter on the Apple headphones than the other ones so maybe that has something to do with it but I don't know why it just stopped working all of a sudden. Thanks for your help though, I really appreciate it.

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