Problem with Internet Connection Mode
Erin
Newbie

I followed the manual instruction, but nothing shows under my PC's list of available wifi connections.

 

  • I have a Dell Inspiron 1501 running Windows Vista.
  • HTC Sync is latest version (3.0.5517) and shows connection to phone.
  • Phone shows Internet Connection Mode as selected.
  • Data connection is on (Mobile network is checked)

What's the problem?  Thanks.

 

Erin

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Re: Problem with Internet Connection Mode
gina7289
Contributor - Level 2
If ur wanting to connect ur laptop u have to use the mobile hotspot to have the computer see it.
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Re: Problem with Internet Connection Mode
gina7289
Contributor - Level 2
It's an icon in the all apps.
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Re: Problem with Internet Connection Mode
Erin
Newbie

Verizon says this is separate from mobile hotspot so you don't have to use the latter.   Mobile hotspot will start charging again in 2 weeks while tethering remains free.

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Re: Problem with Internet Connection Mode
ArnettH_VZW
Verizon Employee

Hello Erin,

 

Just to clarify, the cost for the mobile hotspot/ mobile broadband connect has not been determined after 6/15. You will receive a message on the device asking if you would like to continue the service at a cost. 

 

As stated by a previous member, there is an app on the device that needs to be setup to use the mobile hotspot feature. It does require some setup, like a security password, but it really easy to complete. I would verify that the router name (SSID) is filled out & that the security is set to WPA2 (AES). Also, I would recommend changing the default password for added security.

 

Hope this helps...

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