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Problem with Internet Connection Mode

Erin

I followed the manual instruction, but nothing shows under my PC's list of available wifi connections.

I have a Dell Inspiron 1501 running Windows Vista.
HTC Sync is latest version (3.0.5517) and shows connection to phone.
Phone shows Internet Connection Mode as selected.
Data connection is on (Mobile network is checked)

What's the problem? Thanks.

Erin

Comments

gina7289

If ur wanting to connect ur laptop u have to use the mobile hotspot to have the computer see it.

gina7289

It's an icon in the all apps.

Erin

Verizon says this is separate from mobile hotspot so you don't have to use the latter. Mobile hotspot will start charging again in 2 weeks while tethering remains free.

ArnettH_VZW

Hello Erin,

Just to clarify, the cost for the mobile hotspot/ mobile broadband connect has not been determined after 6/15. You will receive a message on the device asking if you would like to continue the service at a cost.

As stated by a previous member, there is an app on the device that needs to be setup to use the mobile hotspot feature. It does require some setup, like a security password, but it really easy to complete. I would verify that the router name (SSID) is filled out & that the security is set to WPA2 (AES). Also, I would recommend changing the default password for added security.

Hope this helps...

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