I updated my Thundebolt last night and it seems like if you have a long history of text messages with someone, those messages won't load. I can't create a text message or drag the notification down and open it to reply to that person either. Anyone else having that problem? I've rebooted 4 times now and taken the battery out twice and let it sit for a few minutes before rebooting. Nothing seems to be working and I'm afraid I'm going to have to do a hard reset and I'll lose ALL my texts.
Solved! Go to Correct Answer
Ok, so I finally got mine to work after nearly 24 hours of insanity and cursing Verizon. Here is what I did, step by step:
1. Backed up all SMS/MMS to app SMSBackup+
2. Backed up all contacts to Verizon
3. Removed SD Card
4. Hard reset the phone
5. Restored text messages thru SMSBackup+
6. Restored contacts
7. Restored all other apps.
8, LAST reinstalled the SD card.
This is the only way I could access texts. They actually loaded fairly quickly too. PS - I had over 20,000 texts restored in the new format. Hope this helps!
I've been having the same problem (and many others since this update) since yesterday morning. I've contacted HTC since Verizon doesn't seem to have any answers yet, but HTC has yet to come back with anything useful either. I can't text at all. Rebooted and restarted and tried everything I can think of at least a dozen times in the last 24 hours. I haven't tried a factory reset yet only because I've read others posts saying that it doesn't really help.
For a week and a half I have been fighting with this update. I have done 2 hard resets on the first phone,Hours and hours, days and days on the phone with tech support. Htc and verizon could not fix it. Sent me another phone. Hard reset. Did not fix the message problem. I have backed up and restored my messages several times. Took me 8 hours to backup. 15,000 messages. 12 hours to restore. Keep in mind that the backup programs only save sms messages, not mms, I lost all attachament and pic in the text. I took 2nd phone to the store. The first guy said he fixed it, before he could walk around the counter, it was stuck again. They did a hard reset without backing up. Lost all my info. I was told that they know about the problem. But you need to just sit back and wait for them to send out a repair patch. Whenever that might be..... I was so done with all this mess, I walked out of the store without my phone. I dont know if they will throw it away or not. I can not go back in the store. I get so angry, I am going to have a stroke in there.
The text messages are displayed in a new format. It might take some time for the application to apply the new format on the old messages.
You can use a SMS backup and restore application from the Play Store to backup your text messages to the SD card. After you factory reset, reinstall the application and run the restore option.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
my phone received the forced update this morning. messaging doesn't work at all "please wait" for the past two hours!
the touch screen response time on all parts of the phone are EXTREMELY slow now, the phone worked great before the update now it is basically usless.....
any suggestions? i have turned off twice, and taken out the battery. nothing helps either problem
ICS is a major update; if your TBolt responds like other phones did when they got the update (such as the Bionic), it takes a few days for the new update to optimize your phone ... performance can be sluggish and battery life can be worse. The best advice is to let the phone do its job, be patient for a couple of days, and see if things then improve once the optimization is complete (can take 48 hours or so).
I left my phone on letting my old texts load for 2 hours and only a quarter of them loaded so i reset my phone and all were gone and stuck on the same problem since my phone has never been cleared of the messages since the day i got the phone. Go to your contacts and compose a new message to send them. But does anyone know how to manually delete all the saved text ? so i can just have it blank be4 it trys to load them?
This sucks. Same here. Phone did auto update this morning, now I can't load any of my texts. I click on the widget, and it gives me a "processing" circle and nothing happens. Why can't we live by the old saying, "if it ain't broke, don't fix it." My phone worked fine before this crap.
My phone is doing the same thing, everything else is working fine, but the my messages will not load. i tried restarting my phone and quickly accessed my messages it worked for half a second. I just put my phone in safe mode and it only took fifteen minutes to load. i just hope it will stay loaded when i take it out of safe mode
i called and it was a pretty easy fix. simply go into settings, apps, running, messages, stop. restart and you should be good to go!
i did that too did not work for me but found a different way
i think i have figured it out!!!!!! ok so what i did was take out the micro sd card and went to the messager quick app and it loaded all the messages qucik havnt put it back in yet but i am going to delete the 10000000 of messages i have saved
I had the update start at 9 am mst this morning and now I cannot get it to even turn back on. I have tried to pull the battery and as far as it goes is the HTC screen and vibrates twice and nothing. I have pulled the SIM card as well and still nothing.
Well, I plugged in my phone, turned off the sleep feature and allowed the phone to just go through its lengthy updating process of my text messages. After about 45 minutes it was done and so far things are working OK. Still seems like the battery is draining faster than ever. I can't find where to turn off the background data option that conserved battery life so well. . . not sure I like this new OS update. . . seems we lost a lot of simple controls to keep things private. All of a sudden apps are auto synching and when I try to turn that option off - it doesn't seem to actually WORK to turn things off. The phone wants to have EVERYTHING defaulted to auto on for synching, for running location, background data, etc. Not happy about this at all. 😞
The background data options probably move to Settings > Usage. You need to set a data limit to access the data restriction options.
You can also check Settings > Accounts & Sync.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Thank you so much DanceMama13! Yesterday I was so depressed and SOOO ANGRY about this update... After spending hours on the phone with Technical Support and going into a Verizon store yesterday, I was getting ready to do a hard reset until I saw your post! Turning off the Sleep function (basically allowing the screen to stay on) and opening the messages and just waiting it out for about 20 minutes WORKED!!!!! So happy I didn't have to do a hard reset.
Were you all getting all of your text messages before the update? I wasn't. So hope this update works. Also, messages from iPhones were getting cut off, so hope this fixes this.
Also, did the update send a random picture from your phone to a random email address? This happened to me.
Thank you everybody from the forum. Next time I'm going to save myself hours of anguish and consult you all first. What's your next phone going to be?
Thanks,
Grant
So I did the same as dancemama13 and it worked! Only took my phone about 15 mins. Took my phone off sleep and went to text messages and just let my phone load the text messages! Good luck!
OMG - took your advice and it worked!!! SOO happy I didn't do a hard reset! I just turned my screen's sleep mode off so that the msging "please wait" was up for a while and then all of my msgs showed up (after over 24 hours of trying to figure this out)! Takes a while but is so much better than resetting phone . . . Thank you!
After reading these threads... it seems like the only option is to wait it out?
I was able to retreive my text messages by turning on the airplane mode then going to my messages and just letting it load it only took about 10 mins then it was fine after I turned airplane mode off. And works great now may not work for all but did for me and a few others. Worth a try
I updated my HTC Thurderbolt last evening. When I woke this morning and wanted to start texting I was having the same issues. What I did was backup all my messages and then start deleting threads. I also had one thread that had about 5K messages so I trimmed that down to about 2K and things started to work.
As usual Verizon screwed us again. If this does not get resolved I will be switching to the Samsungs Galaxy 2.It can't be any worse than this and it just seems a lot cooler.
HTC get out of the smart phone business.
Start a new topic or ask questions in the open forum.
