Correct Answer: Question for Verizon re. HTC return......

Expat98 · ‎11-20-2014

I have just upgraded using the Early Edge thing, and now have a Galaxy S5 which I love. However, I need to return my HTC Rhyme to Verizon, and I am not sure how to get rid of all the stuff I have on it - photo's, contacts etc. Do I just need to do a "Factory Reset" to wipe everything out? Thanks.

vzw_customer_support · ‎11-20-2014

expat98,

Great news! All you need to do to clean the device is a factory reset http://vz.to/1xTDFVg and remove (or format http://vz.to/1xTE1ey ) any SD card you have installed.

BrianP_VZW
Follow Us on Twitter @VZWSupport

View solution in original post

vzw_customer_support · ‎11-20-2014

expat98,

Great news! All you need to do to clean the device is a factory reset http://vz.to/1xTDFVg and remove (or format http://vz.to/1xTE1ey ) any SD card you have installed.

BrianP_VZW
Follow Us on Twitter @VZWSupport

View solution in original post

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