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Question for Verizon re. HTC return......
Expat98
Enthusiast

I have just upgraded using the Early Edge thing, and now have a Galaxy S5 which I love.  However, I need to return my HTC Rhyme to Verizon, and I am not sure how to get rid of all the stuff I have on it - photo's, contacts etc.  Do I just need to do a "Factory Reset" to wipe everything out?  Thanks.

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Re: Question for Verizon re. HTC return......
vzw_customer_support
Customer Support

expat98,

Great news! All you need to do to clean the device is a factory reset  http://vz.to/1xTDFVg and remove (or format http://vz.to/1xTE1ey ) any SD card you have installed.

BrianP_VZW
Follow Us on Twitter @VZWSupport

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Re: Question for Verizon re. HTC return......
vzw_customer_support
Customer Support

expat98,

Great news! All you need to do to clean the device is a factory reset  http://vz.to/1xTDFVg and remove (or format http://vz.to/1xTE1ey ) any SD card you have installed.

BrianP_VZW
Follow Us on Twitter @VZWSupport

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