Receiving Pix/ Flix messages

[hillkay2]

I am a smart phone newbie, so I apologize if this has a simple solution.  I am having trouble receiving pix and flix messages from people.  I will get a notification text saying that I have to  visit verizonwireless.com in order to view it.  Why is the pic not going straight to my phone?  My last phone was the Env Touch, and I had no problems receiving them.  Is there a setting I need to change?  Any help is appreciated.

[hillkay2 · Accepted solution]

Nevermind, talked to Verizon support and there was something they had to do on their end.