Returning iPhone for Thunderbolt!
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I bought the iPhone on Friday and have determined that I will be returning it to the Apple Store. I wanted to try it out because I have not ever had an iPhone. I currently have the original Droid and love the option to root my phone and completely customize it. I will say that I like the easy iTunes setup and clear screen, however this phone seems ancient since it came out last summer, compared to what is coming out shortly...the HTC THUNDERBOLT! I dropped three calls yesterday in the Columbus, OH city limits...three!!! I do not blame AT&T for all the dropped calls, I believe this is more a flawed device than a terrible network. I rarely drop calls with my Droid and I've had the iPhone for 3 days and it dropped three. I mean, come on! I will be returning next week in favor of the Thunderbolt, which has a giant screen and 4G. I only got the iPhone to play around with, knowing that Apple has a nice return policy allowing 30 days with no restocking fee, unlike Verizon's crap 14-day policy with $35 restocking fee, what a joke. Why would annoy have bought an iPhone at Verizon when you can play with one for free for 30 days from Apple.
Others, what are your thoughts? Agreed?
Solved! Go to Correct Answer
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Thank you everyone for your input. Equipment purchases through Verizon Wireless customer service over the phone, via our official website, or at our corporate store location have a 14-day Worry Free Guarantee Return Policy with a 35.00 restocking fee for returning an upgraded device. You may return your iPhone if desired and when the HTC Thunderbolt becomes available, you can upgrade to this device. Also, we apologize that currently the Thunderbolt availability date has not been released. You can sign up for an email alert of when the HTC Thunderbolt would be available.
The link to sign up is: http://phones.verizonwireless.com/htc/thunderbolt/
Also, listed below is a link to the Apple website explaining their return policy if your equipment is purchased through their official online store or corporate store location. http://store.apple.com/Catalog/US/Images/salespolicies.html#topic-21
Thanks,
Edw@vzwsupport.com
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uhm...you still have only 14 days to return it, otherwise you'll have to pay full retail for the Thunderbolt.
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close.....but i didn't bother getting the iphone. i knew since last fall that the thunderbolt is what i will be getting.
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iPhone is much better than the HTC. Good luck keeping the battery above 20% for more than 3 hours and enjoy your overpriced 4G data package that isn't available everywhere yet
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Also Apple has a 14 day return policy for the Verizon iPhone
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Hey **bleep**, no they don't. I talked to the Verizon Rep at the Apple Store, since you buy it at Apple, you go be their 30-day policy. So don't tell me what the policy is, go read Apple store's policy, it overrides what Verizon's is. Besides, i won't keep it 30 days anyway, I will return it the day before the Thunderbolt anyway. Have fun with your slow @$$ 3g phone that is 8-months old.
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Apple may give you your money back but Verizon is most likely going to see the upgrade as used and null if it goes past 14 days. And DON'T believe everything a rep tells you.
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The guy told me to call Verizon as soon as I return it so that they can reset all my promo prices and make everything go back to normal.
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Thank you everyone for your input. Equipment purchases through Verizon Wireless customer service over the phone, via our official website, or at our corporate store location have a 14-day Worry Free Guarantee Return Policy. Listed below is a link to the Apple website explaining their return policy if your equipment is purchased through their official online store or corporate store location.
http://store.apple.com/Catalog/US/Images/salespolicies.html#topic-21
KinquanaH_VZW
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dallen3 wrote:Hey **bleep**, no they don't. I talked to the Verizon Rep at the Apple Store, since you buy it at Apple, you go be their 30-day policy. So don't tell me what the policy is, go read Apple store's policy, it overrides what Verizon's is. Besides, i won't keep it 30 days anyway, I will return it the day before the Thunderbolt anyway. Have fun with your slow @$$ 3g phone that is 8-months old.
Wasn't sure - but now I am. You're an AT&T plant or employee, trolling the Verizon boards !
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Thank you everyone for your input. Equipment purchases through Verizon Wireless customer service over the phone, via our official website, or at our corporate store location have a 14-day Worry Free Guarantee Return Policy with a 35.00 restocking fee for returning an upgraded device. You may return your iPhone if desired and when the HTC Thunderbolt becomes available, you can upgrade to this device. Also, we apologize that currently the Thunderbolt availability date has not been released. You can sign up for an email alert of when the HTC Thunderbolt would be available.
The link to sign up is: http://phones.verizonwireless.com/htc/thunderbolt/
Also, listed below is a link to the Apple website explaining their return policy if your equipment is purchased through their official online store or corporate store location. http://store.apple.com/Catalog/US/Images/salespolicies.html#topic-21
Thanks,
Edw@vzwsupport.com
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john5481 wrote:iPhone is much better than the HTC. Good luck keeping the battery above 20% for more than 3 hours and enjoy your overpriced 4G data package that isn't available everywhere yet
thanks!!! i will!! i'm in 4g and have owned an htc for 9 months with zero issues. i will enjoy the 15mbps download speeds and built in skype (not an app) that i can use without wifi....and simultaneous voice and data (again, without wifi).
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AZSALUKI wrote:
john5481 wrote:iPhone is much better than the HTC. Good luck keeping the battery above 20% for more than 3 hours and enjoy your overpriced 4G data package that isn't available everywhere yet
thanks!!! i will!! i'm in 4g and have owned an htc for 9 months with zero issues. i will enjoy the 15mbps download speeds and built in skype (not an app) that i can use without wifi....and simultaneous voice and data (again, without wifi).
Have fun paying up to $80 bucks a month for that speed! Rumor has it that the VZW 4G tiering will range form $20 for 2 gb up to $80 for 10gb! SOme are even saying it may go as high as $120
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you should probably get your rumors from a more reliable source.
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Lol..the Thunderbolt isn't even much of an upgrade over the current phones out, it doesn't have the tech specs of the Bionic coming out this summer. Plus, HTC puts terrible batteries in phones..and the Thunderbolt is no exception, can't imagine the battery life that phone is going to get on 4g network and with that huge screen. I'm not saying it's a bad phone, it's awesome, but it's hardly an upgrade over any phone currently on the market. You might as well wait for the Bionic..
3G is already blazing fast for me, I'd rather not pay more for 4G..
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The Bionic is just a gimped Atrix. Heck the Droid X2 coming has it beat on paper, just no LTE radio or FFC. The impact of the Tegra 2 is still unknown and the OS isn't optimized for dual cores yet. Plus the Evo is one of the highest rated smartphones on the market. Throw in an LTE radio, more memory, latest SenseUI along with the newer snapdragon processor and it'll hold it's own against anything currently or soon to be on the market. The 1400mAh battery is the only downside
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*sigh*....yes, the tbolt is "simalr" to the EVO and yes the battery in it will be less than impressive. here are the facts. tbolt has an updated hummingbird processor (runs faster than the EVO and runs more efficiently). the kickstand allows it to stand on it's own in portrait or landscape (evo only stands up in portrait). it has the updated sense ui. it has more ram. it has 8 gigs internal (evo has one) and it is preloaded with a 32 gig micro sd (evo has 8 or 16??). it has skype built into it (it's not an app...you can go to your contacts and skype is a direct option). so it does look like an evo and has much of the same hardware....and yet it blows the evo away. besides all of this.....it will be the ONLY 4g device availiable in a week or two. the bionic and the rest will be great....in 6 months or so. i'd like mine now. also, much of android's os isn't even ready to utilize a dual core processor yet. they'll be great in the future, but again, i'd like it now
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pjnc...if i knew you were typin, i would've just let you explain....lol.
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great minds think alike.
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Thanks for stomping out these iPhone lovers. I was going to respond to the stupid comment regarding it being the same as the Evo, but....its not!!! These people are hilarious to me. iPhone is old hardward, I live in an LTE ready city, why would I want a 3g phone? Secondly, $80/month for LTE? Where did you hear that? Do these people really think Verizon is going to charge and arm and leg for their new network? NO!!!! If they do, they aren't going to get the customers to upgrade. {please keep your posts courteous} I only bought the iPhone to play with it, I NEVER HAD THE INTENTION TO KEEP IT!
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I belive they're basing it off of the current pricing for the LTE data cards which are $50 for 5GB and $80 for 10GB. And common sense tells you that they're going to probably charge a good bit under that for regular handsets as data cards always cost more than comparable data on a voice plan.
