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Rhyme goin down hill fast!

OK so I've had my rhyme for about 2 months. My very second smartphone, kept the 1st one less than 24 hrs. I like the features, HOWEVER, my service is getting worse. At first I recieved my e-mails, text all the time (when I was standing in the right spot of course { I have 1X extended service, SUCKS. Sure could use Extended 3G}) Now I don't get anything. My signal is getting worse. My calls are dropped, I don't get e-mails, and trying to send text messages sometime is a total joke. I got better service with my old Samsung Convoy. I think I could have diable something I shouldn't have when trying to save on battery power but I 'm not sure. Got any suggestions?? Seriously thinking of giving this one to my kid and going back to the Convoy.

Comments

Wildman

The one thing I noticed is that a Smartphones radio never has comparable signal strength because more power is reserved to run the device and minimize power drain due to network scanning... Usually if a standard device just has a strong enough signal to function a smartphone may experience reception issues in the same area.

If you issue is more at you house I would look into a Verizon Network Extender to help with connection strength at home..

http://www.verizonwireless.com/b2c/store/accessory?&action=gotoFemtocell

Another possibility is that a update gets released that has a updated radio that gives better reception in your area..

Hope you find a solution, Good Luck.

rocmydrm

I looked at getting an network extender, but from what I understand they do not work within an extended coverage area.

I just flat out disappointed with service but I guess I will have to deal with it for 2 yrs. It's a **bleep** shame when I got better service in WYOMING this past fall, then I get in Berkeley Springs, WV.

ArnettH_VZW

Good morning rocmydrm,

The HTC Rhyme is a great device that has an array of functions. As your wireless service provider, I can assure you that we will do everything we can to ensure that you have the absolute BEST wireless experience. May I ask are you having any issues making or receiving voice calls? Are there any other smartphone/devices having issues in the area? Also, what zip code are you in? There hasn't been any issues or outages reported in Berkeley Springs, WV. Below I have posted a few troubleshooting steps that you can try to improve your service.

Turn off bluetooth and wifi when not in use.
Power the device off and on
Update the PRL by calling *228 and selecting option 2 when prompted to do so.
Remove any 3rd party data or signal management app from device.

Once you have completed the steps above, please reply with your results. I am eager to continue to assist if the issue isn't resolve.

Thank you...

rocmydrm

ArnettH,

I have turnoff Bluetooth and Wifi. Powered on and off and have updated the PRL. Tried it several times, these things do not seem to help.

I don't understand what you mean by 3rd party or siginal management apps. Don't think I have anything like that running, unless it would be gps standalone or google gps. I don't use alot of apps. and when I go to shut down what I think I can, the phone threatens me with could cause trouble with service or running the phone.

Zip Code is 25411.

Yes, I have trouble with voice calls. Places where I used to bet service on my Old Phone I can no longer or get spotty service at best with the Rhyme.

My son just got a new Samsung Illusion, he is getting service where I can't. My signal strength is at 0, his is running around 105.

I new I should've stuck with a Samsung.

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