Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Sending videos
foxee
Enthusiast

Why can't I send videos?  What is the purpose of having all this memory if you can't use it?? UGGHH

0 Likes
1 Solution

Correct Answers
Re: Sending videos
Ann154
Super User
Super User

You need to set the video quality down to MMS (176x144) before recording the video for it to be small enough to send via a mms message. Anything higher should be sent via email.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

0 Likes
Re: Sending videos
Ann154
Super User
Super User

How are you trying to send your videos? And where? To another person? Upload to a website?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Sending videos
foxee
Enthusiast

I have tried to send the videos to friends and family.  I have even trimmed the videos from 1:00 to 20 seconds and it still will not send.

0 Likes
Re: Sending videos
Ann154
Super User
Super User

Are you trying to send them via text message or email? That was the "How" I was looking for.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Sending videos
foxee
Enthusiast

MMS

0 Likes
Re: Sending videos
Ann154
Super User
Super User

You need to set the video quality down to MMS (176x144) before recording the video for it to be small enough to send via a mms message. Anything higher should be sent via email.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Sending videos
foxee
Enthusiast

I will definitely try that.  Thanks.

0 Likes
Re: Sending videos
AZSALUKI
Super User
Super User

also keep in mind that there are file size limits with email as well. what ann suggested (setting quality to mms) will work great for mms'ing videos. email will work for larger sizes. however, if you record a one minute video in HD, the file size will be huge. it may not send from your phone, or it may not be recieved by the recipient (many servers have limits on attached files of 10-20 MB's and an hd video can exceed set limits real fast!!!). another thing you may consider is setting up a youtube channel or using an app like Qik. if you go this route then you can directly upload to your Qik page or youtube page (very large file sizes) and simply text whoever you want to let them know you have new videos on the page that they can view. i used to use Qik a lot because i could take an hd video, it would automatically upload to my Qik account, and then automatically share it to facebook.

Re: Sending videos
Wildman
Super User
Super User

I use DropBox to get around the size limit of sharing videos and photos, I simply upload to my DropBox account and then send a link to the person that I want to xhare it with and they can download file or preview images easily.

0 Likes
Re: Sending videos
Capt_Kirk
Newbie

I cannot send videos of any size via email.  Is anyone else having this problem?  What's the solution?  I asked this question of customer service and the rep told me she couldn't do it either on her phone.  She was hoping the ice cream sandwich update would fix this.

0 Likes