Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Slow 3G Speeds

I've been experiencing slow data speeds on my Thunderbolt over the past 3-4 months.

I have filed 3 trouble ticket's about this issue. The first one came back and said the tower was operating normally. The 2nd one was assigned to someone who came down and worked on the tower and replaced some hardware but it did NOT solve my issue with the 3G speeds. Just fixed it so it wouldn't bounce back to 1X during congestion. I live in a fairly large town. The Verizon tower I can see from my house. It is less then 2 miles away. So coverage is NOT a issue.

I went uptown to the local Verizon Wireless partner store. The employee's there was experiencing the same thing. They called and filed a trouble ticket under their phone number.

The recent ticket that was filed was closed, the team that came to this area said the tower was working correctly.


Here are my current data speeds. Using multiple servers on application it shows same results.

I'm testing on my phone with -75dbm and 4 bars.

I had my phone replaced so it's not hardware also the iPhone on the account is experiencing the same issue.

Hopefully someone can fix this! I'm getting tired of slow speeds.

slow 1.png

slow 2.png

slow 3.png


Good morning! 3G is coming in and out this morning 4 bars. -73dbm 4/9/2012

low 5.png

low 4.png

Re: Slow 3G Speeds


So its a known issue in the area, sounds like you've been dealing with it for a while.. might be time to shop around