Child Item

Site Totals

61487 Questions Answered 271 Categories

Something Strange W/ Software Update

I had to get my 4G SIM card replaced recently. Before I had to get it replaced, I could run S.U. ANYTIME and it would tell me that if there was/was not an update for my Thunderbolt. Now with the new SIM card, if I run it, it won't tell me if there is or is not an update as it did before. I am thinking either the phone is screwed up or it's the SIM card. How can I tell which one is messed up??

Comments

demmo86rt

What does your phone tell you if you try and check for an update? AFAIK, the SIM card only enables your 4G connection. If you still have 4G service, I would assume that your SIM card is ok, however, I don't know what would cause your phone to suddenly not be able to check for updates.

Wildman

MDagg77 wrote:
I had to get my 4G SIM card replaced recently. Before I had to get it replaced, I could run S.U. ANYTIME and it would tell me that if there was/was not an update for my Thunderbolt. Now with the new SIM card, if I run it, it won't tell me if there is or is not an update as it did before. I am thinking either the phone is screwed up or it's the SIM card. How can I tell which one is messed up??

What do you mean S.U.?? Are you speaking SuperUser becauce if you are that should not have ran on a stock device... Did you modify your device?

Ann154

It might also mean Software Update.

That is the first time I have ever seen anyone type it that though.

budone

I took it as software update also.

Wildman

Ok, I havent seen anyone type it that was so it was a bit unclear... Thanks for clearification...

Now with this info I would say the OP isnt SIM card it sounds like the replacement device may have the latest software.. Check Settings / About Phone / Software Information / Software Number and see if it reads 1.70.605.0..

Here is the release notes that should have the latest information on the build for the TB... http://support.vzw.com/pdf/system_update/thunderbolt.pdf

pat3332

Before the last OTA, there were several of us who had what sounds like the same problem. The Software Update had been working fine, then suddenly stopped giving any kind of notification. After tapping on Check new, it would look like it was checking, then just stop and not give any of the usual messages. We never got an explanation of why this was happening, but for some, myself included, it suddenly started working again and we finally got the update. Others never started working and I believe some resorted to a CLN phone replacement and others got a new SIM card. It may be your phone, but it sounds like you may end up needing another new SIM card since the problem started after you replaced it.

Let us know what you do and if you get the problem fixed.

Child Item