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Still no OTA update to ICS
AC0802
Newbie
‎08-14-2012 08:28 AM

I received the ICS that HTC said was ready for prime time (Software number = 3.14.605.10 710RD). I've been running that for quite a while. I've been checking on the OTA update from Verizon, but I haven't received anything. Do I need to do a factory reset in order to get the latest update?

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Re: Still no OTA update to ICS
tips456
Enthusiast - Level 2
‎08-14-2012 08:30 AM

it could be that they are just pushing it out in batches and you arent in the first batch

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Re: Still no OTA update to ICS
demmo86rt
Champion - Level 3
‎08-14-2012 09:48 AM

The OTA is version .12 and, if you are using one of the leaked versions, you will not receive it.

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Re: Still no OTA update to ICS
AC0802
Newbie
‎08-14-2012 09:52 AM

Thanks! So, do I have to install the old OS and then check for it, or can I download it from somewhere?

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Re: Still no OTA update to ICS
demmo86rt
Champion - Level 3
‎08-14-2012 11:38 AM

Either way would work.

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Re: Still no OTA update to ICS
vzw_customer_support
Customer Service Rep
‎08-16-2012 08:36 AM

I should be able to shed some light on the update.
Once new software is available for a device,  customers do not receive the software update all at once. Delivery of a push to  your handset can take up to 3-4 weeks.

Generally, ten days after an update you can go into the settings to pull the software update to your phone.
ICS for the Rezound was released 8/2/12.

http://support.verizonwireless.com/pdf/system_update/rezound_instructions.pdf

Tamara H.
Follow us on Twitter @VZWSupport

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