My HTC Rhyme phone has been trying to download software from Verizon for about a week now. There has been an arrow in my status bar saying "Downloading Firmware" that won't go away. It is stuck at a little less than halfway finished. I am on wifi. I have restarted my phone numerous times and tried dialing *228 with no success. The battery is not removable. Please help!
Let's see what's causing the problem! Have you recently downloaded any new applications? Please advise your current software version:http://vz.to/yIYT0E ?
Please follow us on twitter @VZWSupport