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Stuttering and buffering with YouTube and other apps
rjgsea
Newbie
‎08-10-2011 08:10 PM

Playing a short video on YouTube and other apps is tedious as there is constant stuttering and buffering delays that are intolerable.  Is there away to resolve this.

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Re: Stuttering and buffering with YouTube and other apps
EdW_VZW
Verizon Employee
‎08-17-2011 04:29 PM
rjgsea wrote:

Playing a short video on YouTube and other apps is tedious as there is constant stuttering and buffering delays that are intolerable.  Is there away to resolve this.

Thanks to the community members for your input. Rjgsea, are you still having the buffering delays while playing YouTube videos? Sometimes a buffering issue can be caused by the a data feed from Youtube in combination with a reception issue.

I also checked our coverage map for Ventura, CA and it shows your in a 3G area. One way you resolve the buffering issue is using a WiFi with improving your connection speed. I am providing a link to help you with setting up a WiFi connection. 

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Re: Stuttering and buffering with YouTube and other apps
AZSALUKI
Legend
‎08-10-2011 08:16 PM

what kind of download speeds do you get (the speedtest app can run a test for you)? have you noticed if they play better if you connect via wifi?

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Re: Stuttering and buffering with YouTube and other apps
Wildman
Legend
‎08-10-2011 09:38 PM

Yeah that sounds like a reception issue...

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Re: Stuttering and buffering with YouTube and other apps
B33
Legend
‎08-10-2011 09:56 PM

Wildman my Droids do this if there not connected to Wi-Fi all the time there was one exception when i was in the big city they seem not to do the stuttering or buffering as bad but they still had there little moments.  an i was reading the Youtube post in the Market an there were several that were having issues after the recent update with Youtube so i havent updated my droids yet. B33 :smileyhappy:

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Re: Stuttering and buffering with YouTube and other apps
PJNC284
Master - Level 2
‎08-10-2011 11:12 PM

Are you on LTE or 3G?

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Re: Stuttering and buffering with YouTube and other apps
Wildman
Legend
‎08-10-2011 11:48 PM

I have experiance this off and on but the strang part was that I noticed it would do it at the same point everytime in the video, uselly if I open another video it would play fine so I wrote it off as a bad data stream from youtube server, also I dont exclude the possiblity of over all server load.

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Re: Stuttering and buffering with YouTube and other apps
B33
Legend
‎08-11-2011 12:23 AM

Well wildman or PJ i wonder also if its the type of video that you load can also cause the issue in Question. whats your thoughts. meaning can the device handle the Video.

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Re: Stuttering and buffering with YouTube and other apps
Wildman
Legend
‎08-11-2011 01:23 AM

Since the files have to be a curtain format for them to be uploaded to youtube and the files are played through a curtified YouTube app I would say that a issue like unsupported video format is a hard thing to see.....  Anything is possible but from what I know of YouTube this seem to be a thin chance of happening.

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Re: Stuttering and buffering with YouTube and other apps
AZSALUKI
Legend
‎08-11-2011 01:48 PM

i believe the original poster is mostly likely streaming high quality video over a 3g connection. i suspect in wifi or LTE it would not stutter/buffer so much, if at all. i've come across some sites with poor streams, but apps like youtube are pretty solid if you're on LTE or wifi.....3g can encounter problems though.

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Re: Stuttering and buffering with YouTube and other apps
Wildman
Legend
‎08-13-2011 06:12 AM
AZSALUKI wrote:

i believe the original poster is mostly likely streaming high quality video over a 3g connection. i suspect in wifi or LTE it would not stutter/buffer so much, if at all. i've come across some sites with poor streams, but apps like youtube are pretty solid if you're on LTE or wifi.....3g can encounter problems though.

Thats a good point and may be the nature of issue, I dont have a LTE connection to test but I usually only have the issue off and on.

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