Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Stuttering and buffering with YouTube and other apps
rjgsea
Member

Playing a short video on YouTube and other apps is tedious as there is constant stuttering and buffering delays that are intolerable.  Is there away to resolve this.

0 Likes
1 Solution

Correct Answers
Re: Stuttering and buffering with YouTube and other apps
EdW_VZW
Verizon Employee

rjgsea wrote:

Playing a short video on YouTube and other apps is tedious as there is constant stuttering and buffering delays that are intolerable.  Is there away to resolve this.


Thanks to the community members for your input. Rjgsea, are you still having the buffering delays while playing YouTube videos? Sometimes a buffering issue can be caused by the a data feed from Youtube in combination with a reception issue.

I also checked our coverage map for Ventura, CA and it shows your in a 3G area. One way you resolve the buffering issue is using a WiFi with improving your connection speed. I am providing a link to help you with setting up a WiFi connection. 

View solution in original post

0 Likes
Re: Stuttering and buffering with YouTube and other apps
AZSALUKI
Sr. Leader
Sr. Leader

what kind of download speeds do you get (the speedtest app can run a test for you)? have you noticed if they play better if you connect via wifi?

0 Likes
Re: Stuttering and buffering with YouTube and other apps
Wildman
Sr. Leader
Sr. Leader

Yeah that sounds like a reception issue...

0 Likes
Re: Stuttering and buffering with YouTube and other apps
B33
Sr. Leader

Wildman my Droids do this if there not connected to Wi-Fi all the time there was one exception when i was in the big city they seem not to do the stuttering or buffering as bad but they still had there little moments.  an i was reading the Youtube post in the Market an there were several that were having issues after the recent update with Youtube so i havent updated my droids yet. B33 :smileyhappy:

0 Likes
Re: Stuttering and buffering with YouTube and other apps
PJNC284
Sr. Member

Are you on LTE or 3G?

0 Likes
Re: Stuttering and buffering with YouTube and other apps
Wildman
Sr. Leader
Sr. Leader

I have experiance this off and on but the strang part was that I noticed it would do it at the same point everytime in the video, uselly if I open another video it would play fine so I wrote it off as a bad data stream from youtube server, also I dont exclude the possiblity of over all server load.

0 Likes
Re: Stuttering and buffering with YouTube and other apps
B33
Sr. Leader

Well wildman or PJ i wonder also if its the type of video that you load can also cause the issue in Question. whats your thoughts. meaning can the device handle the Video.

0 Likes
Re: Stuttering and buffering with YouTube and other apps
Wildman
Sr. Leader
Sr. Leader

Since the files have to be a curtain format for them to be uploaded to youtube and the files are played through a curtified YouTube app I would say that a issue like unsupported video format is a hard thing to see.....  Anything is possible but from what I know of YouTube this seem to be a thin chance of happening.

0 Likes
Re: Stuttering and buffering with YouTube and other apps
AZSALUKI
Sr. Leader
Sr. Leader

i believe the original poster is mostly likely streaming high quality video over a 3g connection. i suspect in wifi or LTE it would not stutter/buffer so much, if at all. i've come across some sites with poor streams, but apps like youtube are pretty solid if you're on LTE or wifi.....3g can encounter problems though.

0 Likes
Re: Stuttering and buffering with YouTube and other apps
Wildman
Sr. Leader
Sr. Leader

AZSALUKI wrote:

i believe the original poster is mostly likely streaming high quality video over a 3g connection. i suspect in wifi or LTE it would not stutter/buffer so much, if at all. i've come across some sites with poor streams, but apps like youtube are pretty solid if you're on LTE or wifi.....3g can encounter problems though.


Thats a good point and may be the nature of issue, I dont have a LTE connection to test but I usually only have the issue off and on.

0 Likes