Swapping the sim card
Weren
Newbie

Hello my thunderbolt fell from a high distance and has unfortunatly shattered. I just purchased another one used. My question is can i just take my original sim card and install it in the new one without having to go online and activate? The new one has a clean esn.

Thank you for your help.

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Re: Swapping the sim card
Ann154
Community Leader
Community Leader

Yes, you should be able to put your original 4G LTE SIM card in the new phone (Thunderbolt). If you have any issues, I would suggest calling customer service from another phone at 1-800-922-0204 or *611 from an Verizon Wireless phone.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Swapping the sim card
BakerGeckos
Contributor - Level 3

Just be advised it can take upto 10 Mins for everything to start working again. I did this last night and Until it fully kicked in and rebooted (10 mins) not all functions were working...

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