System Software won't load on Thnuderbolt

[Strat3000]

I have Android Version 2.2.1

Baseband version 1.16.00.0402w_1

Software number 1.13.605.7

When I go to Software update-> Check New, it says "Checking for new software available now" then that message disappears after about five seconds.

When I go to Softwatre update -> Status,   it says:

Source: Verizon Wireless

Name:

Status:

Code:

Date:

Time:

Description:

In other words, all the fields are blank except the Source field.

HELP!  

[michchris · Accepted solution]

I had the same problem. I had to go to my local verizon store and talk to the manager. He got on the phone with someone, tech support or whatever, and they pushed it to me that evening about two hours later. Took all of five minutes in the store just giving them my name and phone number. Hope that helps.

[Strat3000]

Thanks!  I will do that.