THUNDERBOLT wifi error even after factory reset?

photographymommy91

I have an HTC Thunderbolt. My phone is no longer active however I have been using the wifi capabilties for some time now. A week ago after turning my phone on due to the dead battery I could no longer turn on my wifi. The little button that says on/off is gray and will not allow to me to turn on the wifi. When clicking on wifi when it says "wifi off" I will wait several minutes and then the only thing I get is a small "Error" below wi-fi. I have factory reset my phone numerous times and still nothing. I cannot access any wifi networks to forget them and restart, as that option is simply not there. I do not understand the issue and was hoping someone smarter than I that would assist me.

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Ann154
Community Leader
Community Leader

That is odd. Unfortunately I don't have any suggestions since I haven't seen a similar situation on my own Tbolt.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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bearone21
Legend

are you broadcasting ssid?

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lemew
Contributor - Level 3

How do you broadcast ssid? I've been using WiFi for a while and don't see that as an option. To OP you might try toggling airplane mode. Do you still have your old sim inserted?

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Ann154
Community Leader
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The SSID is broadcasted from the router.  If the SSID is hidden, most users won't know if there is a wifi hotspot nearby.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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bearone21
Legend

with my older linksys w54g router, i can select to broadcast or not broadcast ssid on the linksys router setup page.

as ann154 has said, it prevents someone from driving by & seeing a wireless connection, if ssid is not broadcast but........

the t-bolt will not pickup the wi-fi signal if ssid is not broadcasting but my droid x will pick it up if i select other, enter

ssid & encryption code.

my original reply might have been cryptic, my apologies.

my primary has been the droid x but a friend gave me his t-bolt when he upgraded to the samsung s4.

i'm dinking with it on wi-fi, waiting for verizon to send me a sim card, then i'll activate/jump into 4g..

photographymommy91

I am broadcasting my SSID. I have the original sim card inserted into my phone. I still don't know...I cannot even get the wifi to turn on to even check for wifi surrounding me let alone my own wifi. When I power on my phone and go to settings and there is the wifi tab with the little slider for off/on I hit that and it says wifi turning on, after a few minutes of waiting the tab will go gray and under "wifi" it will say error. That is it...Strange as it may sound.

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bearone21
Legend

do you have insurance?

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lemew
Contributor - Level 3

Is your phone stock? Try clearing the cache from fastboot.

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photographymommy91

How do I clear the cache from the fastboot?

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lemew
Contributor - Level 3

Turn on while holding vol down. Scroll down to recovery and push power button. Wait a few moments. Push vol up and power at same time. Scroll to clear cache and wait for it to complete. Choose reboot next. This will not harm your phone.

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photographymommy91

Thank you, I tried that but still to no avail the wifi just will not turn on...could it have something to do with me having a non active sim card?

Thank you for all your help regardless...

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bearone21
Legend

wi-fi works without a sim card.

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Ann154
Community Leader
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Bearone21 is right. My Tbolt is currently sitting in airplane without a SIM card and connects to my wifi easily whenever I turn on the phone's wifi radio to use it.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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bearone21
Legend

it's kind of a sweet way to use the phone when traveling, no1 knows you're there.

shortcoming is poor wi-fi @ many places you need to use it but if you have an activated phone with you, problem solved until you get good wi-fi.

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Ann154
Community Leader
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bearone21 wrote:

it's kind of a sweet way to use the phone when traveling, no1 knows you're there.

shortcoming is poor wi-fi @ many places you need to use it but if you have an activated phone with you, problem solved until you get good wi-fi.

Yes, it is. However I also have a Nexus that i also use. So at the moment the Tbolt is the inactive device while the Nexus is active. I swap between the two devices with the same SIM card. I only need to add to micro to mini SIM card adapter when I use the Tbolt as the active device.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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bearone21
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"sim card adapter" & sim card, what's the difference?

are you still unlim on data, i am?

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Ann154
Community Leader
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Yes I am still on the unlimited data plan.

This is a link to a SIM card adapter for a micro SIM card to fit in a regular SIM card slot (like the Tbolt has).

http://www.amazon.com/gp/aw/d/B0040WK75W/ref=mp_s_a_1_10?qid=1370887259&sr=8-10&pi=SL75

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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bearone21
Legend

thank you

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