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Text message sound notification
kltucker
Member

Can anyone help me? My Rhyme wont sound when I get a text message anymore. I checked and the sound is up. It sounds when I get other notifications. Im not sure what I did.

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Re: Text message sound notification
SirReal
Member

I am receiving the exact same problem.  I've gone all through the Notification settings, but it doesn't seem to help.  It doesn't play the sound/tone, it doesn't vibrate.  It does LED blink and display a notification on the lock screen, but I'm not always looking directly at my phone.  Frankly, this has caused me problems.

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Re: Text message sound notification
vzw_customer_support
Customer Support

Hello SirReal,

I'm very sorry to learn that your Rhyme hasn't been alerting you when you get a new message! I understand how important it is to be notified without having to stare at your phone. I appreciate you reviewing the notification settings. Just to be sure the very last sentence found here: http://vz.to/GBmYbf states "To adjust Notification volume, ensure Use incoming call volume for notifications is disabled". Can  you verify this is completed and retest?

Can you also test your notifications in Safe Mode: http://vz.to/12EkKMA

Keep me posted!

Thanks!

MelissaM_VZW
Please follow us on Twitter @VZWSupport

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