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Text messages not opening
faery09
Member

Im not able to open my text messages. I can see them but when I select it to open it goes to a white screen and says "loading" for hours and never opens the text message. At first it was with texts from certain people but now it's all of them. Is anyone else having this problem and can it be fixed????

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Re: Text messages not opening
lemew
Novice

I've not seen that before. Are you using the stock application and is your phone stock or have you perhaps rooted/unlocked it?

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Re: Text messages not opening
Not applicable

@Antivzw. There's. A Problem With The Download Speed Call Customer Service Explain The Issue Quick Tip Allways call from another phone for troubleshooting.

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Re: Text messages not opening
Not applicable

@Antivzw. It's Probably The Prl.

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Re: Text messages not opening
LenaA_VZW
Verizon Employee

Thank you to the community members for assisting faery09,

This is not a known issue with text messages. Is your device lacking memory? Try a soft reset, by removing the battery and place it back in. Try to clear your memory, cookies and cache under settings. Additionally, access your applications and clear the cache under messages.

If the issue persists, send me a private message with your mobile number and I will contact you to troubleshoot further.

Thank you,

Lena A.

Follow us on Twitter @VZWSupport

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Re: Text messages not opening
dianne65
Member

I am having the exact same problem.

I'm new to this and I can't seem to figure out how to contact you directly.

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