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Good morning,
I bought the Thunderbolt yesterday and have been told that when I text someone that a random 16 digit number comes up instead of my phone number and when the text is replied to...I do not receive them.
Can you please help?
Thanks so much!
Solved! Go to Correct Answer
If the above information is not helpful, please send me a PM with a separate contact number where you can be reached for additional troubleshooting, and I will be happy to contact you directly.
Thanks,
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Take the battery out for 30 seconds and the put it back in. Once you restart the phone, send a text and it should come from your number.
If the above information is not helpful, please send me a PM with a separate contact number where you can be reached for additional troubleshooting, and I will be happy to contact you directly.
Thanks,