Correct Answer: Text messaging

RachelDee · ‎04-21-2011

Good morning,

I bought the Thunderbolt yesterday and have been told that when I text someone that a random 16 digit number comes up instead of my phone number and when the text is replied to...I do not receive them.

Can you please help?

Thanks so much!

RoyB_VZW · ‎04-27-2011

If the above information is not helpful, please send me a PM with a separate contact number where you can be reached for additional troubleshooting, and I will be happy to contact you directly.

Thanks,

View solution in original post

Ann154 · ‎04-21-2011

Try this suggestion.

http://community.vzw.com/t5/ThunderBolt-by-HTC/New-Number/m-p/477732/highlight/true#M885

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

rsuri2 · ‎04-21-2011

Take the battery out for 30 seconds and the put it back in. Once you restart the phone, send a text and it should come from your number.

RoyB_VZW · ‎04-27-2011

If the above information is not helpful, please send me a PM with a separate contact number where you can be reached for additional troubleshooting, and I will be happy to contact you directly.

Thanks,