Thndrblt updated and wont reset

Gottaluvit
Newbie

An update was available and downloaded. After download msg stated phone unusable for 15 mins, install? y/n.  After yes response, phone shut off with just update/download logo/emoticon on front screen.  It has now been over an hour and there has been no change on the screen. Is anyone familiar with the next "undocumented" step??? Thx in advance.

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ld3r
Newbie

Can you get into the bootloader? This is how to. power phone off.  you hold volume down and power button til a white screen pops up with 3 andy's on skateboards... thank use up and down volume button to selec and than power button to activate

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