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Thunderbolt Activation
hartar
Member

Been waiting for 2+ hours for my new phone to "activate". Anyone else have this problem??

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Re: Thunderbolt Activation
Wildman
Sr. Leader
Sr. Leader

No it usually activates shortly after first boot, is this a new device or did you kust reset device?  If its a new device I usually had to activate online or contact CS before network will reactivate card....   Also try remove SIM Card and put it back in to be sure it didnt shift.

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Re: Thunderbolt Activation
Sborden
Member

you can also try dialing *228 then option 1 to activate the phone

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Re: Thunderbolt Activation
AZSALUKI
Sr. Leader
Sr. Leader

PLEASE don't use the *228 method. this is only good for phones without a sim card. this can ruin your sim card.

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Re: Thunderbolt Activation
budone
Sr. Leader
Sr. Leader
FYI If you try, you get a popup error msg
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Re: Thunderbolt Activation
Ambushbug
Member

Just give them a call. We have two T-Bolts, the first one we got activated fine but the second one had the same issue you are having. We called them and it was activated in a matter of a couple of minutes. As others said, don't dial *228.

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Re: Thunderbolt Activation
AZSALUKI
Sr. Leader
Sr. Leader

budone wrote:
FYI If you try, you get a popup error msg

that's nice, because it didn't do this when it first launched and people were actually being told by verizon to call *228 (lol) and it was ruining the sim cards.

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Re: Thunderbolt Activation
Ann154
Expert
Expert
Yeah, the store rep tried to get me to dial it to change the phone number attached to my Tbolt. He couldn't pry it out of my hands to actually dial it himself. No way in "fiery underground" was I going to let him touch my phone.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Thunderbolt Activation
Sborden
Member

The tech in the store used the *228 to activate my tbolt, I have since used *228 after a factory reset.  Never has it caused any issues.

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Re: Thunderbolt Activation
Ambushbug
Member

It's not that it always causes damage, but you run a risk of causing damage so why risk it?

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