Been waiting for 2+ hours for my new phone to "activate". Anyone else have this problem??
No it usually activates shortly after first boot, is this a new device or did you kust reset device? If its a new device I usually had to activate online or contact CS before network will reactivate card.... Also try remove SIM Card and put it back in to be sure it didnt shift.
you can also try dialing *228 then option 1 to activate the phone
PLEASE don't use the *228 method. this is only good for phones without a sim card. this can ruin your sim card.
budone wrote:
FYI If you try, you get a popup error msg
that's nice, because it didn't do this when it first launched and people were actually being told by verizon to call *228 (lol) and it was ruining the sim cards.
The tech in the store used the *228 to activate my tbolt, I have since used *228 after a factory reset. Never has it caused any issues.
It's not that it always causes damage, but you run a risk of causing damage so why risk it?
Never knew it was a risk, but appreciate the info
it's also supposed to activate automatically so i would question why i had to dial *228. i opened the box, put the sim in, powered up, and it activated. that is how it is supposed to work.
Sborden wrote:The tech in the store used the *228 to activate my tbolt, I have since used *228 after a factory reset. Never has it caused any issues.
The rep may have tried dialing *228 but it had nothing to do with activation since it does nothing on 4G phones (well isn't supposed to do anything). Early on, it was reported that dialing *228 would mess up the sim card. When I got mine, I had a Verizon manager almost break her neck running to the front of the store after she overheard another rep tell the rep I who was helping me to dial *228. They had apparently received a memo warning against it. Now it's supposed to disconnect immediately upon dialing but I wouldn't risk it. The PRL and everything are automatically updated on the 4G phones like the Thunderbolt so *228 would be pointless even if it did work.
Just give them a call. We have two T-Bolts, the first one we got activated fine but the second one had the same issue you are having. We called them and it was activated in a matter of a couple of minutes. As others said, don't dial *228.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
hartar wrote:Been waiting for 2+ hours for my new phone to "activate". Anyone else have this problem??
Hi there!
Please advise if you are still having difficulty activating the SIM card on the Thunderbolt. I'm glad to help.
Thank you!
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