How frustrating! Please pull out the battery and let us know if that fixes it. If not, contact the warranty center at 866-406-5154 or follow/DM me ( MikeS_VZW ) with your contact information, and I'd be happy to resolve this.
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Rats! I'm really sorry to hear that, darkchildx8! It sounds like your problem is beyond the healing powers of a battery pull. I suggest we get a replacement out to you. Follow/DM me ( ChaunceyM_VZW ) with your contact information, and I will contact you and get this resolved.
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