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***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in! For many of you, we have been able to merge your Wireless and Fios community accounts so all of your Community contributions are all in one place. If you were active in both communities and you previously used the same My Verizon account to log into both, you’re all set! You will be able to use those same credentials to access the new Community. If one of those accounts was with My Verizon and the other was a Community Member Only account, please use your My Verizon account to log in. Please note that we were only able to merge those accounts that were attributed to the same email address. If you only had one account on either Community, you can log into that account exactly as you have before. For some of our Fios Community members, you may have an issue logging in. If you had an account on the Fios Community and you’re having login issues, please use the Community Member Only login page and use the “Forgot my info” link to reset your password. Once you complete this, you should be able to log in normally. If you continue to have any further issues logging in, please email us at and we’ll assist you to get you back in the Community! Keep an eye on the Community announcements - we can’t wait to show you what’s in store. The Verizon Community Team
Thunderbolt selecting apps, letters, and texts by itself

So I just got a "REFURBISHED" HTC Thunderbolt not even 2 weeks ago. It is now selecting stuff on its own. Opening up apps, texting people etc all on its on. I have done a factory reset and can't even do the setup on it because it keeps selecting different languages and letters when I am trying to type my information in. Has this happened to anyone else? It is really starting to make me SUPER mad!

Tags (2)
Re: Thunderbolt selecting apps, letters, and texts by itself

I woke up with my radio turned off this morning. Touchscreen goes out at times. I have never had a problem with my handsets until I started using android. I like it, don't get me wrong, but sometimes it doesn't work.

Re: Thunderbolt selecting apps, letters, and texts by itself
Customer Support

Hi kkrailey,

I realize the importance of having an operable device and I am hopeful your issue has been resolved since the original date of your post! If not, I can happily assist you. At your convenience, please send me a DM. I look forward to hearing from you soon.

Thanks for your involvement in our community forums,


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