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Time Problems and more!!
ocyberbum
Member

Hello, I bought my rezound about a year and a half ago, 300 bucks and ive worked through the boot looping, sdcards not showing up, overheating, battery is awful-even with extended, wifi doesn't have good signal at all now, sometimes when I turn on my screen it shows 2 lock screens on top each other, ringtones changing back to default, music playlist disappearing or duplicating and other minor issues that i have lived with but now I’m having  problems that I don't like and one is that the phone will lose time, I know about the time zone issue  that nothing can be done about but mine also looses about 9-20 minutes which throws off all my alarms and notifications that I use for home and work, I have hard reset the phone several times to try and fix it but it doesn't and it seems after I do a soft reset it works fine but then sometime in the middle of the night it happens and it starts again. The best way for me to fix this is to disable the automatic settings and set my own time? but thats not right...i have no task killers installed and just some basic programs, like alarm clock plus and phone weaver but the longer the phone is running the more unstable it becomes, recently my alarms don’t go off until you turn the screen on to check it and now my GPS started acting up, it wouldn't work for all programs even though everything was checked in settings..of course i would reset my ph and it will work like its suppose to for a few more days but I’m hoping there is something else I can do before going through the process of replacing it and hoping the next one has problems I can live with again....

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Re: Time Problems and more!!
vzw_customer_support
Customer Support

@ocyberbum - It sounds like your Rezound has developed some sort of diva complex! That's not right! Since the time of your post, have you performed a master reset to see if the issue has been resolved? Let us know since some of those issues aren't common, and we'd like to help you troubleshoot further, and replace your Rezound if necessary.

Thank you. We look forward to hearing from you!

NicandroN_VZW
Please follow us on Twitter @vzwsupport

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Re: Time Problems and more!!
ocyberbum
Member

I have done several hard resets, and installed 3 programs after wards Phoneweaver, Alarm clock plus and Ringo and it still had the problem with in the same day, since my last post my phone is now 23 minutes off but i also noticed none of my Sync's i setup for emails and weather updates are working now, i looked at the Sync menu in settings and everything was setup to check every hour, push etc but all the symbols were grayed out on the side like they all had been disabled and when i turned the ph on the weather doesn't update like it used to.. i contacted HTC today to see if they knew anything and they told me to try safe mode and not to use any third party apps and see if that works.. I’m going to give their suggestions a try before going to the point of replacing it. I do know some other people with this ph and none have had this problem they just miss alarms once in awhile because the ph doesn't wake up until you hit the power button and then the alarm goes off

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Re: Time Problems and more!!
demmo86rt
Leader
Leader

Check at the top of that page to make sure sync is enabled, and also for each individual account (which it sounds like you already did). You can also go to menu> settings>data usage. Here, you can see if you have a data limit set, it hit menu again and see if limit background data is checked. Both of these can affect sync.

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