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Updates

dragon68
Newbie
‎08-02-2011 06:51 AM
I have been trying to get the updates by using the " check for update" under settings. I still have the 1.13.605 and trying to get the 1.70.605.

Main issues are phone randomly reboot and GPS has no idea where I am. I am a OTR driver and use my phone a great deal and the GPS.

Thanks
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kzerefos
Enthusiast - Level 3
‎08-02-2011 10:57 AM

Hey dragon68.  If and only if, both HTC and Verizon will not push the update directly to you (I'm assuming you spoke with both), then you can dowload the leaked version through android police.  I believe that xda developers has it as well.  I say that because I would personally rather use the official ota, but both of the other options have quite a large following.  You will probably have to download Astro file manager from the market in both cases, but it's possible to do the whole process from your phone.  Check them out on your pc and follow the instructions.  Hope this helps, best of luck.

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AZSALUKI
Legend
‎08-02-2011 02:36 PM

you can try to force it to 1X by using the "LTE OnOff" app. you install LTE OnOff and then set it to "CDMA Only" (1X). then try checking for the update. many of the tbolts only find the updates when in 1X mode (including mine) for some reason. it had worked for me, but then it will tak over an hour to download since you will be on 1X. 

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Sborden
Enthusiast - Level 3
In response to AZSALUKI
‎08-02-2011 02:48 PM
AZSALUKI wrote:

you can try to force it to 1X by using the "LTE OnOff" app. you install LTE OnOff and then set it to "CDMA Only" (1X). then try checking for the update. many of the tbolts only find the updates when in 1X mode (including mine) for some reason. it had worked for me, but then it will tak over an hour to download since you will be on 1X. 

AZ,

 

I did the same thing, only while it was downloading i used the app and switched back to 3G/4G and it kept downloading, finished in a couple of minutes

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AZSALUKI
Legend
In response to Sborden
‎08-02-2011 05:18 PM

i tried that but i messed up the download so then when i went to download again i didn't mess with trying to switch for fear of corrupting the download.....it made me gun shy...lol

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RobB772
Contributor - Level 3
In response to AZSALUKI
‎08-02-2011 06:00 PM
Why are you suggesting using LTE ONOFF when VZW responses in this forum tell users to uninstall and stop using it? In fact sometimes they are blaming it for causing problems
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AZSALUKI
Legend
In response to RobB772
‎08-02-2011 06:09 PM
RobB772 wrote:
Why are you suggesting using LTE ONOFF when VZW responses in this forum tell users to uninstall and stop using it? In fact sometimes they are blaming it for causing problems

because it works just fine. they can blame that app all they want.....but it was the ONLY way for me to get the official OTA updates. the app does exactly what going into your setting does.....it just does it much more easily and faster. and if you still don't have the update, then i don't believe you can switch through the various networks can you? so how would you propose the OP get to 1X?

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RobB772
Contributor - Level 3
In response to AZSALUKI
‎08-02-2011 06:20 PM
I too believe it works as designed....I was stating the numerous VZW posters have vilified it as rogue app causing problems. Besides Verizon can't make (charge) money to use it. They wanted me to remove it because it " may" be causing my data drops since mr2. Hey, installing it may become the new "have you done a factory reset" fix.
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PJNC284
Master - Level 2
In response to RobB772
‎08-02-2011 06:24 PM

Exactly why I disregard pretty much anything they say.  That and the constant posting of "please sign up for an email" for a system that doesn't even work. 

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RobB772
Contributor - Level 3
In response to PJNC284
‎08-02-2011 06:35 PM
How true pj Smiley Happy But they want ya to jump through those hoops or how else can they "help" you?
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dragon68
Newbie
‎08-02-2011 10:56 PM
I tried the 1x and still couldn't get update. Guess I have to take it to a store and have them do it.

Thanks for the suggestions though.
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Sborden
Enthusiast - Level 3
In response to dragon68
‎08-03-2011 02:40 PM

I app i use it called "Network", not sure about the LTE on/Off one.  But this one allowed me to swtich to 3G/4G while i was downloading.  

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ArnettH_VZW
Verizon Employee
In response to Sborden
‎08-10-2011 06:45 PM

Hello happy forum members,

 

It has been brought to my attention that there are some devices that haven't receive the Thunderbolt update as of yet. If this is the case, please feel free to send me a private message with your full name, account number, mobile number, and contact number so I can have this escalated.

 

Thank you...

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Not applicable
‎08-09-2011 04:04 PM

Thanks for everyone in the community posting.  I can certainly understand how it can be frustrating not to have the most up to date device software.  Verizon Wireless and HTC work together to roll out the software in batches.  So when you come up in the roll out, your phone will prompt you for the update.  I hope this helps.  Thanks.

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kentman
Enthusiast - Level 3
‎08-09-2011 06:16 PM
Still waiting for the update here.
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kentman
Enthusiast - Level 3
In response to kentman
‎08-10-2011 08:40 PM

Finally got the update thanks to the help of Tech Support.

 

The push algorithm must be flawed.  It sure would be nice if they had an easy self service pull option for those of us that care about being current, especially when the push method does not work.

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dragon68
Newbie
‎08-09-2011 06:21 PM
Been waiting for awhile. Hopefully will get update soon. Rebooting really getting crazy, especially when on phone.
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AZSALUKI
Legend
In response to dragon68
‎08-09-2011 08:23 PM

it's been a month. i don;t believe that it's still being rolled out at this point. a month is WAY more than enough time to have pushed it to everyone. i suspect that if you haven't recieved it yet, there is an issue. opinions anyone else?

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PJNC284
Master - Level 2
In response to AZSALUKI
‎08-09-2011 08:25 PM
AZSALUKI wrote:

it's been a month. i don;t believe that it's still being rolled out at this point. a month is WAY more than enough time to have pushed it to everyone. i suspect that if you haven't recieved it yet, there is an issue. opinions anyone else?

Sounds about right to me.  Only option now is to contact Verizon and try to get a replacement or manually flash.  

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dragon68
Newbie
‎08-10-2011 11:07 PM
Finally got message from Verizon, sent info. Let's see how long it takes or if it will work. I hope it does.
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dragon68
Newbie
‎08-11-2011 10:31 PM
Got update, took three attempts to get update to download and install. Let's see if fixes issues.
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