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What am I doing wrong?

I can pull up the keypad to log in and that functions as I expect but if I go to post I can't get the keypad to input to the body( tapping the screen invokes the keypad but it inputs the text to the subject line). I've tried using the down arrow to move fields and it highlights different things but I never get text to show up in the body field, only appends to the subject line. What do I need to do?

1 Solution

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RobB772 wrote:
What am I doing wrong?
I can pull up the keypad to log in and that functions as I expect but if I go to post I can't get the keypad to input to the body( tapping the screen invokes the keypad but it inputs the text to the subject line). I've tried using the down arrow to move fields and it highlights different things but I never get text to show up in the body field, only appends to the subject line. What do I need to do?

Are you trying to post from the full desktop view or the mobile view?

On the phone in desktop view, you have to switch the reply text box to the HTML tab before you can type in the box.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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11 Replies

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RobB772 wrote:
What am I doing wrong?
I can pull up the keypad to log in and that functions as I expect but if I go to post I can't get the keypad to input to the body( tapping the screen invokes the keypad but it inputs the text to the subject line). I've tried using the down arrow to move fields and it highlights different things but I never get text to show up in the body field, only appends to the subject line. What do I need to do?

Are you trying to post from the full desktop view or the mobile view?

On the phone in desktop view, you have to switch the reply text box to the HTML tab before you can type in the box.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

An Accepted Solution is available for this post.

Full view not mobile

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That would mean you need to select the HTML tab. the rich text box just does not work.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Just did switch to HTML. Thanks Ann

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You're welcome.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

An Accepted Solution is available for this post.

Ann154 wrote:
RobB772 wrote:
What am I doing wrong?
I can pull up the keypad to log in and that functions as I expect but if I go to post I can't get the keypad to input to the body( tapping the screen invokes the keypad but it inputs the text to the subject line). I've tried using the down arrow to move fields and it highlights different things but I never get text to show up in the body field, only appends to the subject line. What do I need to do?
Are you trying to post from the full desktop view or the mobile view?

On the phone in desktop view, you have to switch the reply text box to the HTML tab before you can type in the box.

I know it must be something in my settings that I have wrong, but there is no HTML tab when I am trying to reply using my Thunderbolt. Only a Rich Text tab and a Preview tab.

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It should be there. Do you see it if you logged in from a computer? Maybe there is something set differently in your "My Settings". This post was edited using the html tab from a Tbolt after I accidentally hit the post button in the mobile view.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

An Accepted Solution is available for this post.

Ann154 wrote:
It should be there. Do you see it if you logged in from a computer? Maybe there is something set differently in your "My Settings". This post was edited using the html tab from a Tbolt after I accidentally hit the post button in the mobile view.

Nope, no HTML tab from the computer either. I am sure it is something I have wrong in my settings, but I have no idea what it might be.

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Log into your account with these forums on your desktop.

Click on my settings which should be next to sign out.

Click on the preference tab.

The uncheck Turn on the Rich Text Editor.

Click save

Everytime from this point on you will default HTML whether you are on mobile or desktop. You can always click on the RTE(rich text) tab if you want to use it.

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Tidbits wrote:
Log into your account with these forums on your desktop.
Click on my settings which should be next to sign out.
Click on the preference tab.
The uncheck Turn on the Rich Text Editor.
Click save

Everytime from this point on you will default HTML whether you are on mobile or desktop. You can always click on the RTE(rich text) tab if you want to use it.

I appreciate what you are saying but that is not working for me. It still only shows Rich Text both from my PC and my phone when on the full website.

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Problem finally solved. Had to find & clear all cookies associated with this site. Now the HTML tab is there for both the pc & mr thunderbolt. It is the default from the thunderbolt when in full site mode. Thanks for everyone's help.

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