VERIZON: RECALL THE THUNDERBOLT!!!!!!!!!!!!
CVincent
Newbie

I'm SICK AND TIRED of this phone, or should I say the crappy software updates they keep dropping on it.  EVERY update creates a NEW screw up.  Gingerbread has brought back not only random reboots but also lock-ups during use, of EVERY function on it.  I've had it lock up when I'm texting, emailing, surfing, gaming and talking.  This is unacceptable for a $300 phone that you are locked in to for 2 years.  The number one culprit that seems to lock it up is an app you can't get rid of, Sense UI.  HTC/Verizon have really dropped the ball on this phone.  The ONLY people I know that are having good results with this phone are those who have rooted it.  Once they strip off the bloatware, they have a phone that is exceptionally powerful and works well.  Anyone who leaves it stock and allows the OTA updates has had nothing but frustration.  I've TRIED to give you guys every opportunity to fix it but with a phone that now reboots or locks up 20-25 times a day, I've had enough. I COULD root it but I should not have to root a phone that I paid this much for just to make if functional.

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Ann154
Community Leader
Community Leader

Rochelle wrote:

How do  you root the phone?


That question cannot be answered on this forum per the community's Terms of Service.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Rochelle
Newbie

Do you know  how to post a new message or to create a new topic?

 

According to the online help I should see something that says Post New at the top of the screen but I only see 0 new messages - using this requires a send to email address.

 

Thank you.

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Ann154
Community Leader
Community Leader

Rochelle wrote:

Do you know  how to post a new message or to create a new topic?

 

According to the online help I should see something that says Post New at the top of the screen but I only see 0 new messages - using this requires a send to email address.

 

Thank you.


Are you looking in the right location of forum structure?

 

2011-11-14 21.28.18.jpg

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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JT29640
Enthusiast - Level 3

I agree with the last post. RECALL IT OR REPLACE IT WITH A WORKING DEVICE> NOT A REFURB A NEW DEVICE!!

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dvpatel
Enthusiast - Level 3

JT29640 wrote:

I agree with the last post. RECALL IT OR REPLACE IT WITH A WORKING DEVICE> NOT A REFURB A NEW DEVICE!!



I echo the exact same sentiment. If the phones cannot get the updates, we the customers should NOT be penalized by receiving a refurbished phone.

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