VZ Support & Protection app stopped working

[GRWeston]

Hi, the VZ Support & Protection stopped working on my HTC One M7.  When I open the app, agree to the terms and conditions and tap the Continue button, I see the error message "Internal error accessing data.  Please try again later.". I see the same error message after tapping the Try Again button.  How do I fix this?

[vzw_customer_support]

I know how important this app is to you, I use it all the time on my phone. How long has it been acting this way? Have there been any recent app or software updates on your phone?
BryanS_VZW
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