I am very disapointed that many of Verizon's on app do not work with Thunder Bolt. MyVerizon app say not compatable with the my device. The NFL app says it is not compatable. The Skype app says that it is not supported for my device. There are more but won't list them all. I can get my bluetooth headset work but can not access voice call from the address book. It gives me the same weird phone number not matter what. It will dial the number but that is a pain for less used numbers. I would hope that these issues are being looked at. Sales reps are little or no help when it comes to anything beyound selling the phones. How I miss my old rep who move southt.