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Why can't I open my phone the ring won't slide?

kittttykattt
Newbie
‎03-13-2015 06:00 AM

Why can't I open my phone? I can not slide the ring.

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Snn5
Legend
‎03-13-2015 06:02 AM

Can you not slide the ring even after a reboot?  Are your fingers dry?  Any moisture?

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