Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Why can't the people I call hear me?
newmoon
Member

I have removed the battery and the sim card, waited and reinstalled them. I have checked everything I can think of. I have powered completely off and back on again.

When I make a call, I can hear them, but they can't hear me. This has just started. No changed to phone apps that I am aware of.

Any suggestions?

Tags (1)
0 Likes
Re: Why can't the people I call hear me?
vzw_customer_support
Customer Support

newmoon,

Good afternoon! I'm sorry to learn your friends and family are not able to hear you on your phone calls. You've done a great deal of troubleshooting and thats awesome! If this is still an issue for you, please send me (AdamE_VZW) a direct message for further assistance.

Thank you,
AdamE_VZW
Follow us on Twitter @VZWSupport

0 Likes