We have a HTC One that has updated the same 304 items 3 times. It completes and starts again. It receives emails but will not send them. Is it doomed?
We don't want to give up hope on your device just yet. What steps, if any, have you taken to resolve this on your own? If you have not already done so, please try performing a soft reset on your device. Please keep us posted so we can continue to assist you, if necessary.
DeannaL_VZW
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