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Why doesn't Rezound see any GPS satellites. (Post ICS update)
CharlesMcL
Member

After getting the ICS update my phone no longer gets a lock on GPS - according to GPS Test it doesn't see any satellites at all.

I've tried changing location settings to standalone gps only, standalone + google, standalone + verizon, standalone + google + verizon.

Every time, per GPS Test, I get no satellites.  Trying Google Nav it just says Searching for GPS... indefinitely. 

I did have the rebooting problem due to Google Maps but fixed that by downgrading maps and waiting for the fixed version (which solved the problem).

Before the ICS update everything was fine.

Any suggestions?

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Re: Why doesn't Rezound see any GPS satellites. (Post ICS update)
Ann154
Expert
Expert

That's strange.  Are you outside under a clear sky when you try to find the satellites with the GPS Test app or Google Maps?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Why doesn't Rezound see any GPS satellites. (Post ICS update)
silver6056
Sr. Member

CharlesMcL wrote:

After getting the ICS update my phone no longer gets a lock on GPS - according to GPS Test it doesn't see any satellites at all.

I've tried changing location settings to standalone gps only, standalone + google, standalone + verizon, standalone + google + verizon.

Every time, per GPS Test, I get no satellites.  Trying Google Nav it just says Searching for GPS... indefinitely. 

I did have the rebooting problem due to Google Maps but fixed that by downgrading maps and waiting for the fixed version (which solved the problem).

Before the ICS update everything was fine.

Any suggestions?

Can't remember if GPS Test also does this, but try downloading GPS Status.  This provides tools to reset and upload GPS satellite data that can help the phone locate the satellites.

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Re: Why doesn't Rezound see any GPS satellites. (Post ICS update)
Ann154
Expert
Expert

GPS Test has the option to both "Clear AGPS" and "Update AGPS" within its settings.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Why doesn't Rezound see any GPS satellites. (Post ICS update)
vzw_customer_support
Customer Support

@CharlesMcL - Were you able to successfully utilize the GPS functions of your Rezound, through the tips provided directly from the community?

Please let us know!

Thank you everyone!
NicandroN_VZW

Please follow us on Twitter @vzwsupport

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Re: Why doesn't Rezound see any GPS satellites. (Post ICS update)
CharlesMcL
Member

No, nothing I've tried solves the problem. Of course I try it outdoors

with clear sky views. I've tried the GPSTest clear and update AGPS

functions.

Most of the time the phone does not find a signal and GPSTest reports 0

satellites in view, even if I let it search for 15 minutes before giving

up. ONCE in a while, without doing anything, the GPS works. Then later it

stops working again.

This is very annoying and screws up one of the key reasons to have the

google phone - I'm a real estate agent and need maps & directions every

day. Previously I had two google phones on T-Mobile and they always worked

great - GPS and everything else. The phone didn't do this for the first

month or two that I had it.

Can the phone be bad?

On Tue, Sep 18, 2012 at 1:21 PM, Verizon Wireless Customer Support <

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