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Why is my rezound not charging?!? It drains.
Leigh0965
Member

Was using the standard battery, and installed a new extended battery. Plugged in and it read 40%, and started draining down to zero. Now it won't even turn on when plugged into any charger! What do I do? This has been a gradual problem over the last 3 weeks and has culminated in not even being able to get it enough power to turn on. For awhile it was only the car charger that would work. This is crap.

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Re: Why is my rezound not charging?!? It drains.
vzw_customer_support
Customer Support

Leigh0965, we don't want this device issue to be an ongoing problem for you. Is there any physical or liquid damage on your phone? Have you downloaded 3rd party applications to your phone? Some application software can affect the performance of your device. We recommend that you uninstall a few applications and power your device off/on to soft reset it. Keep us posted. We're standing by to further assist you if needed.

LasinaH_VZW
Follow us on Twitter @VZWSupport

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Re: Why is my rezound not charging?!? It drains.
demmo86rt
Leader
Leader

Did you buy an OEM battery, or third party? Some of those cheap batteries don't work well at all.

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