Wifi Connection

[Jolisa101]

My wifi connection on my HTC Rhyme has been disconnecting its self for a month now. I have checked the connection, which is fine, restarted my phone, restarted my wifi search and still it disconnects its self. Please help me.

[vzw_customer_support]

Let's get to the bottom of this WiFi trouble Jolisa101! Have you been able to connect your Rhyme to more than one WiFi connection since this started? If so, does it happen on every WiFi connection or just the one? What model router do you have if it's only occuring with 1 connection? Do you get an error message when it disconnects? Does the Rhyme connect well with the 3G network?

I look forward to hearing from you with more details.

Thank you
JenniferH_VZW

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