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duplicating recieved texts
jmack78
Member

i recieve multiples of recieved texts. this seems to be happening more frequently, took it to the store they did a reset and upgraded software and it still happens... any ideas?

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Re: duplicating recieved texts
AnthonyTa_VZW
Verizon Employee

jmack78,

 

I'm sure this can be a frustrating situation, and I am happy to assist!

 

Since you have already done basic troubleshooting, and still experiencing same issue, I would like to try resetting some things on the account to ensure we can stop the duplicate texts from coming to your device.

 

I will be sending you a private message requesting some information from you so I can get this issue resolved for you.

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