i can't activate my phone, heeellppp
amoreno3
Newbie

my SD card unmounted all of a sudden and my phone said it didn't have any service.

since i had this problem with this same phone a while back, i reformated my SD card again

and I reset my whole phone but now I cant activate my phone because it says i have no signal at all.

what can i do?

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tikibar1
Community Leader
Community Leader

Your SD card is a memory card for your photos ... it has nothing to do with your service.  If you had a 4G phone, you'd also have a SIM card, which does have something to do with your service (but the Rhyme isn't a 4G phone).

Try calling *228, then option 1 to reprogram your phone to the Verizon network.  If that doesn't work, you may need to take your phone to the nearest Verizon Corporate store or call them if you have access to another phone.

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vzw_customer_support
Customer Service Rep

Good afternoon amoreno3!

I apologize for the inconvenience the device has caused. Its quite unusual for these issues to happen, especially together. Has the issue been resolved for you? If not, let me know so I can further assist with getting the device reactivated.

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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