Child Item

Site Totals

61493 Questions Answered 271 Categories

internet connection error??? HEEELLLPPP

Hello,

I got the HTC thunderbolt a week ago and the mobile connection was working fine until today,

I currently am getting errors all over the place in trying to connect to the browser, facebook, and email. Very annoying becuase i paid through the teeth for this phone. If anyone could help me out that would be awesome.

Comments

superman2567

I called and they said they are trying to fix the problem, mine started Saturday If not fixed soon I'm taking mine back!!!!

DeannaSmarra

so is it like a problem for all thunderbolt users? like, they don't have the mobile connection right or something? (sorry i'm technologically illietarte)

scottl21

I had the same issue and the Verizon Store confirmed the problem and said a factory reset was the only way to get the 3G and Data service back. I did the reset while in the store and it fixed the problem.

kizzle53

DeannaSmarra wrote:
Hello,

I got the HTC thunderbolt a week ago and the mobile connection was working fine until today,
I currently am getting errors all over the place in trying to connect to the browser, facebook, and email. Very annoying becuase i paid through the teeth for this phone. If anyone could help me out that would be awesome.

Yeah about an hour to so ago I didnt have any 3g and my contacts where messing up but it finally came back on in about half hour later.

Another_Dave

New to the site and Verizon. Just signed on Friday 3/25/11 with the Thunderbolt. I had 3G in my home area for the first 24 hours after purchasing the Thunderbolt. Afterwards, I lost data connections as well as other customers. At about 2 AM Sunday 3/27, I did the hard reset. Irritating that I lost all the apps, data, etc. temporarily, but it did fix the issue. No problems since.

Child Item